Privacy Policy

At iBOSUSA, accessible from https://ibosusa.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by iBOSUSA and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at info@ibosusa.com

Log Files  

iBOSUSA follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Privacy Policies 

You may consult this list to find the Privacy Policy for each of the advertising partners of iBOSUSA.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on iBOSUSA, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that iBOSUSA has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

iBOSUSA Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?

Children’s Information  

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

iBOSUSA does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only  

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in iBOSUSA. This policy is not applicable to any information collected offline or via channels other than this website.

Phone Recordings and AI Phone Agent Usage

In addition to the information described above, iBOSUSA may record phone calls made to or from our business for quality assurance, training, and service improvement purposes. These recordings help us ensure that our representatives — whether human or automated — provide accurate information and maintain our service standards.

We may also utilize AI-powered phone agents or virtual assistants to handle certain customer interactions. These AI agents may collect, process, and analyze information that you provide during a call (such as your name, contact details, and inquiry details) in order to assist you more efficiently. AI-generated transcripts and summaries may be used internally to improve our services and train our systems, but this data is handled with the same care and confidentiality as all other personal information we collect.

All phone recordings and AI-related data are securely stored and accessible only to authorized iBOSUSA personnel and service providers bound by confidentiality obligations. We do not sell, lease, or share your call data with third parties for marketing purposes. If required by law, or with your explicit consent, such data may be disclosed in accordance with applicable legal processes.

If you prefer not to have your calls recorded or processed by an AI system, please notify our representative at the start of your call, and we will provide an alternative method of communication where possible.

Consent  

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.