Outsourcing traditional customer-facing in-office 3pl positions, such as phone and email customer service, tracking, carrier sales, and collections may seem like an impossible dream, but iBOS USA has been bringing this service

to many 3pls nationwide with the list growing and for good reason. With iBOS USA nearshore outsourcing with American-sounding voices, companies can still maintain the appearance of having American in-office staff while

greatly reducing overhead costs. Many companies are realizing significant savings on overhead, improved productivity, and increased position longevity over their American in-office counterparts, by nearly eliminating turnover

and keeping the same iBOS USA staff for years. Whether you are a small startup or a large corporation, this allows your company to appear more professional and approachable to customers, while still allowing for all the

benefits of outsourcing.