"We have used a variety of outsourcing options over the years with mixed results, and we must say that we have found iBOS to provide a completely different level of quality. Our iBOS staff are virtually indistinguishable from our in-office staff. To say we are satisfied would be an understatement. We are thrilled with our iBOS teammates, and we highly recommend this company to anyone who is needing help with staffing their own company. Partnering with iBOS USA has enabled us to adjust to ebbs and flows within the economic cycle and handle staffing levels accordingly. Complete game-changer for American Group!"
“Freight Claims has been using iBOS USA for over two years now and have found them to be incredibly useful for our business. Their people are sharp, highly skilled, and a pleasure to do business with and integrated well into our operation. They are indistinguishable from our in-office staff, as iBOS told us they would be. No one knows we use outsourcing. In fact, we receive weekly kudos from our customers confirming what we already know, our customer service team is the best in the business. The customer support is excellent, providing quick and helpful responses whenever I have had questions or needed assistance. I would highly recommend IBOS USA to any business looking for comprehensive and user friendly nearshore customer support.”
“We started out slowly converting over to iBOS and have now outsourced 85% of our staff – and none of our customers are aware we outsource at all. The iBOS staff are brilliantly integrated into our system and have been with us for quite some time. They are now permanent staff and unless our customers were specifically told which CDS personnel were not in our office, our customers would never even know. We highly recommend iBOS to anyone and everyone who asks.”
"We had been looking at outsourcing operational support for our logistics business for many years. We weren’t fully convinced outsourcing would be the best choice but once we learned about iBOS’s service offerings and satisfaction guarantee, it was an offer we couldn’t pass up. After a couple of rounds of interviews, we had found our match! Fast forward 6 months, we can confidently say we are extremely happy with the decision we made to choose iBOS as a partner for our customer’s needs. Our team is stronger with the addition and we are excited to have future iBOS teammates join us as we grow! If you are on the fence about giving iBOS a try, we highly suggest you take the step and go for it! iBOS will not disappoint!"